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Member Levels:
There are three levels (types of users) of GemStone Technical Support depending on your registration status:

1. Visitor / Evaluator
Complete access to all support information for 30 days.

2. Customer with Maintenance Contract
Complete access to all support information for the duration of the maintenance agreement.

3. Designated Technical Support Contact (DTC)
Complete access to all support information and to our Help Request System. Only 2 DTCs allowed per company.

New User Registration

By becoming a GemStone Tech Support member, you'll learn more about using GemStone products, keep your products updated, and find help for solving your problems.
NOTE (for dedicated technical contacts):
You must specify whether you want to receive e-mail notification of help request messages by selecting the appropriate radio button under Support Preferences.

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 Tell Us Who You Are:

Name:
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 Fill In License and Support Preference Information:

Please fill in any of the following fields that apply to you; we use this information to determine what products and what level of access to grant to you.
License Number:
Keyfile (first 5 digits):
 Submit Membership Info:

Please review the information above; click the register button to submit it to Tech Support. If everything is correct, your membership will be accepted immediately.
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